Face Recognition Fingerprint Password Smart Door Lock

Shipping Policy

At SENTRIQ™, we are committed to delivering your order quickly and securely.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery time within the United States is 7–12 business days depending on location and product availability.

Shipping Cost

We offer Free Shipping on all U.S. orders.

Once your order is shipped, you will receive a tracking number via email so you can follow your delivery in real time.

Please note that shipping times may occasionally vary due to high demand, holidays, or carrier delays.

Returns & Refunds

We want you to feel confident when shopping with SENTRIQ™.

30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.

How to Start a Return

To initiate a return, please contact our support team at:

sentriq.shop@gmail.com

Our team will provide instructions on how to return your item.

Refunds

Once your return is received and inspected, we will notify you of the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately at:

sentriq.shop@gmail.com

Include photos of the item and your order number, and our support team will resolve the issue as quickly as possible.

Contact

If you have any questions about shipping or returns, please contact us:

SENTRIQ™ Support
Email: sentriq.shop@gmail.com